What People Are Saying…
“As a Solution architect and Eshita’s direct supervisor- I see, Eshita has shown remarkable performance and dedication throughout her involvement in the Lam Research KM Project. Her contributions have been instrumental in the successful delivery of the project, enabling the client to select a suitable CMS vendor. Eshita has firmly established herself as a key contributor, consistently creating and delivering significant client value.
Her commitment to training and expanding her knowledge about KM vendors and processes through conducting Gartner research has been evident. Eshita's in-depth analysis and research of five vendors facilitated the client's ability to down-select a KM vendor for integration. By conducting a thorough paper-based scoring and evaluation, she ensured that the client's decision was well-informed and based on comprehensive data.
Eshita's analytical skills were showcased through her work on 135 requirements, grouping them based on various factors to aid data-driven decision-making. Additionally, she created and implemented a scoring and analysis process that empowered the client to make a sound CMS vendor selection among the down-selected list of vendors.
Her organizational abilities and proactive communication were vital in managing important client deliverables, notes, action items, meeting minutes, and vendor demo resources. Eshita's efforts ensured the team met deadlines and maintained alignment with the client's expectations.
As a fast learner, she has already picked up CMS and KM functional skills. She should plan to get product certifications which will endorse her knowledge.”
— Iqbal M. Ahmed // Lam Research Manager
“Eshita has delivered exceptional performance this year, consistently operating at a level that has significantly contributed to both project success and the strengthening of client relationships. Her proactive approach, meticulous attention to detail, and ability to navigate complex challenges have consistently driven exceptional results.
Eshita effectively tracked and managed client outcomes, developing comprehensive trackers for meetings and workflows. She not only met her priorities but exceeded expectations, delivering key metrics that surpassed project goals. Her strategic mindset is evident in her ability to co-create and ideate solutions with the client and team, backed by insightful data analysis. Eshita played a pivotal role in crafting process flows and design mockups for the future state CMS, which were instrumental in helping Lam Research's KM stakeholders visualize their Knowledge Management vision.
Eshita’s excellence in communication and collaboration has been a cornerstone of her success. She consistently drives clear and effective communication of deliverables, notes, and action items, ensuring the team stays aligned with client expectations. Her ongoing support in managing day-to-day client relationships has been exemplary, fostering strong connections with both the client lead and SMEs.
Given her outstanding contributions and her consistent delivery of work at the next career level, I strongly recommend Eshita for promotion. She has demonstrated her readiness for the next step in her career, and her continued growth will undoubtedly drive further success and value for both our team and clients.”
— Iqbal M. Ahmed // Lam Research Manager
“Eshita has been part of the Lam Research KM Workstream since the fall and she has been growing in her role. She came in primarily providing support for the technical architecture components, providing the support for developing the architecture design and developing materials to share these decisions and designs with the client in addition to documenting notes. As Ignite closed out and Phase 2 (Accelerate) started she has supported the business side of KM, L4/L5 processes, Op Model and other business considerations.
Eshita has been actively learning about these KM components and has begun stepping in to lead client sessions, including leading sessions where she is asking clarifying questions, and becoming more comfortable with taking a lead role.
While I know that Eshita's primary focus is on UI Design, we are fortunate to have her building her business consulting and Knowledge Management skills on this engagement. I believe that these will only help to enhance her UI design work as well.”
— Janet Booth // Lam Research Manager
“What is going WELL?
Quick Learning and Adaptability: Eshita demonstrated her ability to quickly grasp and execute project activities right from the start, even in the absence of key project leads.
Establishing Trust and Confidence: Her effective communication and organizational skills enabled her to build trust and confidence with key stakeholders, facilitating smooth decision-making processes.
Deep-Dive Analysis: Eshita played a significant role in analyzing a large number of functional and non-functional requirements (~150), aligning them with CMS capabilities, and conducting prioritization exercises. This thorough analysis greatly contributed to informed decision-making for selecting a suitable vendor solution.
Efficiency and Effective Communication: Her organizational skills and clear communication helped in reducing miscommunications and meeting deadlines, ultimately leading to successful project delivery.
Positive Team Player: Eshita's positive attitude and collaborative nature were evident in her participation in workshops and her ability to drive content management processes. She encouraged positive discussions, brainstorming sessions, and posed thought-provoking questions, fostering a productive team environment.
What do you suggest is NEXT?
Consultant-level Performance: Eshita's performance during Phase 1 showcased her readiness to take on next level consultant-level tasks and lead functional design activities for future project phases.
Recommendation for Advancement: Based on her performance and capabilities demonstrated during the project, I firmly believe that Eshita is ready to take on higher responsibilities and challenges in her next career role at Accenture.”— Iqbal M. Ahmed // Lam Research Manager
“Eshita joined our knowledge management (KM) project in November and initially picked up 2 important tasks. The first (1), capturing clear, easy to understand notes from our workshop with the client. We had a very small team and notes always fell to the end. However, with Eshita taking it on, the entire team had very easy, referenceable notes, which were very valuable given the team was constantly in/out of the sessions. The second (2) was her support for Iqbal who was building the architecture. She was able to take his material and make clear, easy to understand PPT's that we could share w/ the team and provided the clarity for the customer to sign off on the materials.
The added value to Eshita's personal growth was when we needed her to step in and assist with conducting evaluations of CMS vendors to meet the requirements, she had built up her knowledge of KM while taking notes/assisting Iqbal that gave her the foundational knowledge to conduct the right research and provide clear effective input for each of the 130+ requirements across 5 vendors, and met the timeline required. Her support was critical to the overall scoring process and enabling the customer to take on their step in the process.
We completed the first phase if ignite on time thanks to Eshita's willingness to jump in where needed to help make our deliverables clear and high quality. And, as we have started moving into the next phase (Accelerate), we have seen the PM leave and a new PM step in, Eshita has again stepped up to support with weekly status materials, ANY type of deck that is required for our discussions and has been just an asset across anything that the team needs. Her attention to detail and creativity has provided key components to our deliverables.
Eshita has brought (much needed) structure to a very small/agile Accenture team that has proved valuable not just internally but also to the client team.
As we move forward in this next phase, I see Eshita taking a more customer facing role. And growing to facilitate workshops and sharing her expertise and helping to guide the next phase of the project, by incorporating her learnings from Ignite on KM and working in a Digital Transformation effort, but also bringing her UI/UX background help formulate the future of Lam's KM Solution.”— Janet Booth // Lam Research Manager
“Eshita is an exceptional team player whose contributions consistently stand out. She comes to every meeting exceptionally well-prepared and demonstrates remarkable organization, reliability, and dedication. Eshita’s proactive approach includes reaching out to both clients and colleagues for assistance, showcasing her commitment to collaboration and excellence. Her PowerPoint presentations are nothing short of outstanding—both clients and our internal Accenture teams are consistently impressed by her top-tier editing skills. Eshita’s thoughtfulness and attentiveness to understanding client needs are truly commendable. She communicates effectively with everyone, from directors to senior directors. Her invaluable contributions to the Lam Research project have been highly impactful, and I strongly believe she deserves a promotion to the next level.”
— Xisha Zhang // Lam Research Product Manager
“Eshita has been doing an excellent job in leading with client centricity. She has been very organized and dependable, ensuring that important client deliverables are communicated effectively and deadlines are met. Eshita has also been supporting day-to-day client relationships and collaborating effectively with the team to provide the greatest value for the client. She has created multiple trackers and presentations to facilitate collaboration and has demonstrated strong communication skills with both the client and the team using her product management and design knowledge.
Eshita has been a hard worker with quick turnaround on deliverables, and her professionalism in communication has been commendable. I would welcome the chance to work with Eshita again on a future project.”
— Lindy Urfalioglu // Lam Research PMO (January 2024 - October 2024)
“On Lam Research, Eshita went above and beyond what was expected of her role as a senior analyst. Her attention to detail, Powerpoint skills and meticulous note taking helped turn the tides with our client satisfaction to a large degree, and this workstream relied on her consistent, sincere and fast-paced work to create a multitude of our deliverables, especially in her role in researching and synthesizing our scoring of vendors in the Knowledge Management space. I believe she is currently operating at the consultant level and highly recommend her for promotion.”
— Tiuli Kulshi // Lam Research PMO (December 2023 - January 2024)
“Eshita was a UI/UX design lead on the Teladoc EMR project for which I oversaw the project. She has been a terrific addition to the team and was highly valued by the client. She was always quick to respond to any requests for work or help from her, and she always seemed very eager to help out with the project and any other item for the team. Every item that I requested of Eshita, she was able to respond with the deliverable well before I expected to obtain it. She also worked directly with the design team at Teladoc in which she was praised for her work, and the client design team reached out multiple times to me directly praising her for her work. She served as the product design lead for the updates to the provider notes which was one of the most important design elements since it's changing how the physician interacts with the most clerical part of their job. In addition, she helped to serve as a business analyst for one of our EMR implementation agile teams and worked on a number of items for the team.She had multiple responsibilities to lead and guide the client, and overall executed well.
In Eshita's next role, she can continue to grow in order to oversee a team in the very near future!”
— Brendan Gillins // Teladoc Project Delivery Lead
“I had the opportunity to work with Eshita throughout the Teladoc EMR build. In Eshita’s role, she serves as a business analyst focused on requirements gathering and analysis for the expansion of our client’s service lines. In her role as BA she works directly with client counterparts to source and analyze requirements in order to translate them into build deliverables for the functional team. As a business analyst, Eshita works diligently to meet challenging client deadlines and must be organized as she coordinates across the delivery team.
In additional to her role as a BA, Eshita serves as a design specialist for the client and Accenture EMR team. In this role, Eshita directly manages a client relationship with minimal Accenture oversight required. Eshita works independently with her client counterparts managing challenging deadlines, coordinating across multiple cross functional teams to deliver on urgent requests for the overall EMR build. As one of the projects longest standing resources, Eshita has a deep understanding of our delivery for past services and continues to work with the client to make updates and optimizations to the provider experience. She is able to collaborate and work with senior level resources with little to no oversight. She is able to manage competing timelines and escalate to project leadership in order to support overall project delivery.
Eshita is a strong resource with great attention to detail. Eshita is a self-starter who understand the importance of clear documentation and detailed client review. As Eshita has expanded her scope to support the larger EMR team, she has become a resource in high demand, possessing functional knowledge across new service lines and capabilities. She does a great job solidifying client requirements and identifying impacts to project deliverables within her workstream. She has a strong grasp on the shared goals of the team and is able to quickly identify and address impacts to her partner workstreams as we progress in the EMR build.
Throughout my time working with Eshita she has been extremely organized as she helped the team prepare for upcoming readouts, escalated issues, and helped identify opportunities for growth within the EMR team. Eshita is proactive in her work activities, constantly looking for an opportunity to support her project team as well as the client team. As the team’s responsibilities increase in volume, Eshita has been able to step up and own deliverables as well as use her knowledge to lead the team and clients through discovery and creation of future state design. She continues to manage a number of high priority deliverables, helping the client improve their overall product with a positive impact on the end user. Despite tight deadlines and shifting priorities, Eshita is able to maintain focus on her day-to-day activities and maintain a sense of calm within her work. She is organized and is gaining the industry experience necessary to contribute within the health practice. As one of our team members with an in-demand skill, Eshita holds an incredible amount of client knowledge and must continue to speak up within our team. It will be extremely important for Eshita to establish a voice that is trusted by clients, and I believe that she possesses the organization and knowledge to establish that confidence. I continue to be impressed with Eshita as she continues to take on responsibility. She continues to position herself as an emerging leader within our team and I look forward to supporting her professional growth during her time at Teladoc.”
— Spring Sanders // Teladoc Manager (April 2023 - December 2023)
“Subsequent to supporting a successful Go-live for P360, Eshita has continued to develop strong client relationships across multiple workstreams for the Teladoc EMR project. She is a versatile member of the functional team supporting E2E workflow design (functional & technical) using simple and easy-to-understand frameworks and formats to present information and ideas to client stakeholders, products and design teams. The attention to detail is evident across EMR Optimizations, Fast Follows, and Enhancements deliverables.
In addition, Eshita also supports the Product Design team and has proven abilities and strengths recognized by the client Senior Director of Product Design (Julie Fortier):
- Diligent and responsible
- Very quick to understand new concepts
- Open to feedback, Easy with different communication styles
- Always open to attending sessions and reporting back information
- Flexible about wearing many hats (design, BA, QA) and making realistic recommendations that meet the limitations of the systemUsing project tools such as Jira, Confluence, Figma and Visio, Eshita has demonstrated organizational skills that have enabled dependent workstreams and stakeholders to advance in their progression. She consistently produces high quality deliverables that provide value to the Teladoc product solutions teams. From requirements gathering and leading client facing discussions, Eshita is capable of incorporating system design knowledge and critical thinking skills towards collaboration of complex solutions.
By becoming more involved in systems integration concepts, Eshita will further shape her knowledge of functional and technical solution architecture that will prepare her for continued success at the next level.”
— William Kang // Teladoc Manager (June 2022 - April 2023)
“ Project Background: Teladoc is undergoing an EMR transformation program for their business units, starting with their Primary Care (P360) service line. The EMR transformation program is a C-Suite level priority for Teladoc to support the scaling and growth of the Teladoc service lines. The program is high complexity as it involves integration of an EMR vendor (Altera) and Teladoc proprietary technology services an applications to maintain an industry leading level of patient experience for Teladoc services.
Feedback for Eshita: Eshita met and exceeded expectations for her on the Teladoc EMR workstream. She was responsible for documenting current state Teladoc application design process flows and identifying changes needed for the EMR transformation program. She consistently produced high quality deliverables that provided value to the Teladoc product and design teams. The Director of Product for Teladoc provided feedback that Eshita produced high quality work that helped to drive product and design decisions for the business. The Figma file she produced is an asset that Teladoc will use moving forward not only for design aspects, but to leverage for change management activities as well.
Eshita was well prepared for meetings with the client. She was proactive with her status updates to me which I greatly appreciated and was clear in her written communications. Eshita demonstrated the capability to quickly learn client needs and understand the complexities of the program. She made a positive impact to the project almost immediately which did not go unnoticed by me or the client. Eshita demonstrated eagerness to learn and had a positive attitude during a project that is challenging and ambiguous at times. I would welcome to opportunity to have Eshita work on my team in future projects.”
— Nathan Hoekema // Teladoc Manager (April 2022 - June 2022)
“Eshita has been a valuable and very strong contributing member of the Functional team. Eshita has led the efforts to provide multiple deliverables related to EHR optimization and service line migration, including several client facing files that mapped out the E2E workflow and processes of 3 service lines to be migrated to the Altera EHR. She also developed an E2E integration playbook for the P360 service line that was well recevied by client and enabled them to understand workflows and served as a source of truth for them throughout the EHR migration process. Eshita was able to deliver quality products even in periods of changing priorities and shortened timeframes, and has done a great job in working with multiple workstreams in order to do so. She is also very willing and able to contribute to other areas outside of her established team/responsibilities, often offering to help when needed. Overall, Eshita is a pleasure to work with and a great contributor to the team.”
— Jordan Wuest // Teladoc Functional Lead
“Eshita has been a a great partner and colleague at Teladoc engagement and brought in her design excellence for various service lines. She demonstrates meticulousness, focus and vision to leverage design tools as a mean to represent business requirements accurately. She has effectively collaborated across different teams both onshore and offshore and client to communicate and accommodate requirements/changes. On personal front, she is very patient, cordial and extremely easy to work with. Eshita I wish you the very best and hope we cross paths again.”
— Arti Thapliyal // Teladoc Functional Lead
“Eshita is a dedicated and detail-oriented member of the project team. I've thoroughly enjoyed working with her over the past several months. She works hard to ensure that the Figma pages and designs that our team needs are clean and up-to-date. Her attention to detail doesn't go unnoticed. She is able to document thorough notes while on calls, which is helpful for our team. Eshita is a great teammate on this project; she is willing to go the extra mile and help with whatever task asked of her. I'm looking forward to continuing to work with Eshita, and I hope that I have the chance to work with her on a future project.”
— Emily Nee // Teladoc Functional BA
“Context: In Eshita's role as UX Designer for the Teladoc EMR Primary 360 Transformation Program, she is responsible for the E2E UX workflow changes for the Teladoc native apps, coordinates bi-weekly with the client Product Design Sr. Director, and owns updating a Figma file to provide visibility to our clinician and provider stakeholders.
Accomplishments: Eshita has contributed high value to not only our client, but our internal Accenture functional team:
- Created an end-to-end UX workflow in Figma for the Teladoc Primary360 Appointment Process (both from the Clinical Team and Provider perspective). This artifact is heavily used by our team to reference to-be state and frequently presented to client to receive sign-off on changes
- Helped present changes to our client stakeholders in Workflow review sessions and identified blockers/follow ups
- Executed 10+ UX page updates
- SME for all UX capabilities in Figma for our internal Accenture Team, working seamlessly with highly experienced UX Designers at clientLeadership Behaviors & Next Steps: Eshita exhibits many of the leadership behaviors you look for in an analyst. She is highly organized, efficient, and is able to execute with little to no guidance. She communicates with client senior leadership and has a responsible and respectful client presence.
Based on the high impact and complexity of work, along with owning the majority of UX changes for this workstream, I believe Eshita is performing at the next level.
Eshita - Please continue to reach out with questions or if you need any help along the way. You're doing an awesome jove no doubt you'll excel in any role you're placed in.”
— Caresse N. H. Jison // Teladoc Functional BA
“Eshita was an exemplary designer. She was reliable, helpful, and easy to work with.
She rose to the challenge of taking ownership of certain parts of the app and did all the right things to submit 100% deliverables on time for clients. The mobile app deliverable would not be where it's at without Eshita's contributions.
She did the following exceptionally:
- Understanding and completing design requests from internal Accenture team and external clients. Eshita always came off as calm and alert in the midst of challenging and ambiguous design requests from client.
- Designing prototypes that matched requirements in addition to informing new requirements with her designs
- Conducting design review and presenting her work to clients 2x a week every week on this projectI strongly recommend Eshita to be considered for promotion this year. She is performing above her current level.”
— Jason Kuang // Albertson’s Design Lead
“For the past 3 months, I had the pleasure of working with Eshita on the Albertsons Account. I am very grateful to have this opportunity to work with her as she has helped me grow as a UX Designer. With her on the team, we were able to deliver compelling designs to the client. #teamwork
What I find amazing about Eshita is her eagerness to help and provide support to the team whenever needed; she is the type of person who would go the extra mile to make design tasks easier for her team. A great example is when the client requested additional designs for the Healthy Eating Feature which had unclear requirements & user stories. In response, Eshita documented detailed notes on the clients request and translated it into specific design requirements which was super helpful. I also value her openness to feedback and suggestions during internal team designs sessions.
I highly recommend Eshita to any projects she pursues; she will be a great addition to any team she works on because of her eagerness to learn and willingness to support her teammates.”
— Julia Nguyen // Albertson’s Designer
“Eshita was one of three designers on our team at Albertsons where I served as our team's Product Owner Manager, and she was tasked with taking our initial draft wireframes from the discovery phase of our project, and developing new, medium-fidelity wireframes based off of our revised requirements that had been significantly updated since the first phase. Eshita directly owned a set of our team's design deliverables, and drove the design process end to end by helping to create an estimated backlog of design work, creating designs, presenting them to the client, incorporating client feedback, and achieving client sign-off. Eshita acted with an owner mentality and took initiative to proactively set time with me to clarify requirements and get feedback on her designs.
Eshita demonstrated growth in her design and client presentation skills over the length of our project, adapting to client feedback to incorporate multiple design options and clear recommendations during our design reviews. Eshita navigated a difficult environment where our clients gave unclear / ambiguous asks, asking for strategic guidance and design recommendations which at times required her to create designs without having any requirements at all. In these cases, Eshita went above and beyond her role to work with our clients to define the requirements and deliver solutions with clearly articulated recommendations and reasonings. Overall, Eshita excelled in her role and I believe a next step for Eshita could be to serve in a lead role where she could be responsible for a project team's deliverables and directly own the client-stakeholder relationship.”
— Jack Hendershott // Albertson’s Product Manager
“Eshita performed well on the Microsoft WWL Content Management Optimization Project. As her first billable engagement as a new hire at Accenture, Eshita rolled onto the project midway through our eight week engagement and was able to immediately support the project team in a fast-moving, fluid, and ambiguous environment. Eshita helped shape a key deliverable and provided needed support to the completion of project materials.
Eshita is bright, has a positive attitude, and was fun to work with -- I have every confidence that she will excel as she develops her core skills and builds consulting experience.”
— Chase Ludwig // Microsoft Manager
“Eshita was able to quickly jump in midway through our project to help support the development of our final client deliverables. She brought her design background to help craft key visuals to deliver to our client. Eshita owned the design and development of 3+ process maps in Visio, and despite this being her first time using this tool, she was able to quickly pick up how to use the application and deliver high quality work to support the rest of the team. She was able to present her work to our internal team and gather/incorporate feedback to continue iterating towards a finalized state. I appreciated Eshita's ability to be proactive in completing tasks that were not yet assigned to her and for thinking critically when identifying next steps to take.
Eshita was a great analyst to work with and I look forward to seeing her grow towards the next level!”
— Karishma Patel // Microsoft BA